Horizon Strategy – Medium

Horizon Strategy

Unlocking Customer Experience-Led Business Transformation

When customers begin a purchase journey, be it for products, solutions or services, they increasingly engage with a diversity of channels…

Oct 2, 2023

Unlocking Customer Experience-Led Business Transformation

Oct 2, 2023

What I’ve learned from Jony Ive — CX and strategy — two sides of the same coin

It’s a story I’ve not told yet not because I didn’t want to but because the time wasn’t quite right, until now. It goes back to me meeting…

Mar 3, 2021

What I’ve learned from Jony Ive — CX and strategy — two sides of the same coin

Mar 3, 2021

Journey-led transformation and where to go next when you’ve mapped your customers’ journeys

How to make customer journeys commercially actionable and truly transformative

Oct 20, 2020

Journey-led transformation and where to go next when you’ve mapped your customers’ journeys

Oct 20, 2020

Horizon Strategy

Horizon Strategy

Strategic consultants blending deep commercial insights, design thinking and a strategic approach. Find out more at https://horizonstrategy.io/

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